Request a demo

Text Size



Customers

Woman holding yellow coffee cup and reviewing her sensitive data on her smartphone.

Elevate your Omnichannel Strategy.

Re-imagining digital experiences using Verifiable Credentials can help you build better and more trusted relationships at a digital scale with more customers that engage more often.

Over the shoulder view of a woman sitting on her couch while online shopping for female clothing on a tablet.

Hyper-personalize to Increase Engagement and Lower Churn.

Verifiable Credentials can help your organization collect new customer data that fuels hyper-personal moments that surprise and delight customers. The best part? No logins, no passwords and no accounts required can help increase engagement and lower churn.

Close up of a man seated at a table with a coffee and laptop while accessing personal data and sensitive information on his smartphone.

The Mobile Device is the Omnichannel Device.

A successful omnichannel strategy relies on using the right data, about the right customer, at the right time, anywhere the customer chooses to engage. When customers own and control their own data on their mobile devices, data is always at the right place at the right time.

Smiling woman standing between rows of mens clothing while accessing sensitive data on a tablet.

Unify Digital and Physical Channels Seamlessly.

Verifiable Credentials enable you to meet your customers at the "edge" and bridge the gap between digital and physical channels. Data exchange through edge devices simplifies the collection, storage and sharing of data in a seamless and just-in-time manner with a simple swipe, snap, tap or click.

  • Customer Engagement

    Serve customers with login-less and personalized Digital Experiences that are easy for customers to engage whenever they swipe, tap, snap or click.

  • Accelerate Innovation

    Empower your Customer Experience professionals with the ability to create the latest Digital Experiences quickly and easily without the burdens of data silos and complex IT integrations.

  • Customer Intelligence

    Gain previously unattainable insights and business intelligence through increased visibility into customer behavior across online, offline, and in-store channels.

  • Unify Channels

    Enhance your mobile apps and digital touchpoints to deliver consistent Digital Experiences online, offline and across third party channels.

  • Build Trust

    Protect your customers' privacy by giving them ownership and control of their data and trust them to share it with your organization anywhere in a simple, safe and secure manner.

  • Mitigate Risk

    Leverage Decentralized Identities to minimize sensitive customer data storage that if breached, can tarnish your business and reputation.

Scroll down

Elevate your omnichannel strategy

Example use cases for Consumer-facing Enterprises include:

  • Retail Experience

    • Make the store ‘clickable’
    • Hyper-personalization
    • Digital receipts
    • Modern loyalty program
    • Cross-brand partnerships

  • Travel

    • Digital itinerary
    • Modern loyalty program
    • Travel documentation
    • Cross-selling
    • Customer preferences

  • Financial Services

    • Self-service
    • KYC / AML
    • Identity proofing
    • Fraud prevention
    • Digital documentation
“

Devoted customers will pay 50% to 200% more to stay with your brand. Inspiring and maintaining such loyalty requires your organization to master the discipline of customer experience (CX), which necessitates a shift from the “quick fix” mentality to a continuous transformational effort.

Forrester

Learn More

Female hands typing on a black laptop with security software icons overlaid.

Insights

Aug 8, 2022

Microsoft Entra Verified ID reaches General Availability
Happy male professional talking on his mobile phone while reviewing important data on a tablet and laptop.

News

Jul 19, 2022

Decentralized Identifiers (DIDs) v1.0 becomes a W3C Recommendation
Trust Triangle Graphic

White Paper

Jul 8, 2022

What is Decentralized Identity? Why is it important?
Happy young male professional using his smartphone while enjoying a coffee at a cafe bar.

Verifiable Credentials can help you delight customers and drive measurable business success.

Let’s talk about transforming your business.

Learn how Verifiable Credentials can drive measurable business results for your organization.

Request a Demo

We use cookies to ensure you have the best user experience. By continuing to use this website, you consent to our use of cookies.

Privacy Policy